Mortgage Customer Service
 TEKsystems | |
$39,520.00 - $45,760.00 / yr
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paid holidays, remote work
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 United States, Michigan, Troy | |
 Jan 08, 2025 | |
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Seeking a Call Center Representative to join our Troy team. This role involves handling 60 to 70 inbound and outbound calls daily, assisting members with banking-related inquiries, account maintenance, and sales-related questions.
*Key Responsibilities:* * Assist members with account maintenance and sales-related questions. * Provide information on MSGCU services, policies, and virtual service channels. * Perform member service and teller functions, including processing transactions and loan applications. * Assist with automated services, debit/credit card orders, and internet banking. * Handle IRA and certificate of deposit transactions. * Respond to correspondence within established standards. *Qualifications:* * 2 to 3 years of call center experience in a sales/goal/production environment. * Ability to multitask using multiple screens and talking while typing. * High school Diploma. * Preference experience in financial services, banking, or credit union roles. *Benefits:* * $500 bonus after 45 days. * Amazing benefits, including a $7 monthly medical plan covering the whole family. * 2 days work from home after 3 months of employment. * 15 PTO days and 12 holidays in the first year, increasing to 20 PTO days in the second year. *Schedule:* * Monday-Wednesday: 8am-5pm * Thursday: 8am-6pm * Friday: 8am-7pm * Saturday: 8am-1pm (Rotating, remote after 3 months *Pay and Benefits* The pay range for this position is $39520.00 - $45760.00 Great Benefit Package - 15 days of PTO and 11 Paid Holidays. Bonus after a certain amount of time with the credit union. Medical, Dental and Vision all offered. *Workplace Type* This is a fully onsite position in Troy,MI. *Application Deadline* This position will be accepting applications until Jan 21, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. | |