Senior Manager, Client Lifecycle Supervision

What is the opportunity?

The Senior Manager role is critical to the first line of defense and leading the firm's efforts for successfully protecting the RBC WM brand and managing the risk inherent in the activities conducted by the Firm's complex/branch employees and clients. The Senior Manager is responsible for effectively managing the Supervisory Risk Managers (SRMs) who perform the supervision of the daily, weekly, monthly, and periodic business activities performed by Advisors and support staff in the field. The Senior Manager will regularly handle complex, escalated matters with significant risk and regulatory impacts. The Senior Manager will work in partnership with Divisional Directors, Complex Directors, and other field management in mitigating risk and modifying Advisor behaviors, sales practices and policies that are identified as problematic by designing and implementing effective disciplinary measures and corrective actions specific to the issues identified and by way of training and education with the Advisors. The Senior Manager will work in collaboration with field leadership, Business Risk Oversight, Compliance, and various areas throughout the firm, to lead efforts in continuously modernizing and enhancing the supervisory program to ensure it is agile and effectively reduces overall risk to the firm and its clients. Senior Manager decisions will have significant legal, regulatory, financial, and reputational risk implications for RBC WM-U.S.

What will you do?

• Serve as unit leader and subject matter expert and escalation owner relative to all sales and trade-related supervisory activities performed by SRMs.
• Hire, train, mentor, develop, and serve as direct manager to assigned SRMs.
• Monitor proficiency and performance of direct reports; conduct performance evaluations.
• Assess regulatory, reputational, and business risk in all areas of responsibility and escalate potential problems and concerns to the appropriate parties and monitor issue through resolution.
• Work with complex management on systemic weaknesses that pose risk to ensure corrective measures are implemented to improve behaviors.
• Identify, design, and implement supervisory tools, policies, and procedures.
• Maintain a high level of knowledge on industry and regulatory trends and areas of focus to ensure appropriate supervisory practices are in place.

What do you need to succeed?

Must-have

• 7-10 years of industry experience with 3-5 years of direct supervisory experience in a broker/dealer and/or registered investment adviser
• 2 years of direct people manager experience
• Strong leadership skills and temperament with a proven ability to effectively handle difficult people, situations, and conflict
• Series 7, 63/66, 65 and Series 8 or 9/10 or equivalent combination.
• Comprehensive and in-depth knowledge of investment products and strategies and their suitability for clients based on client and account profiles.
• An understanding of the securities industry's regulatory environment and related policies and procedures
• Strong, proven verbal, written, and inter-personal communication skills.

Nice-to-have

• Detail orientated and strong organizational skills

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Flexible work/life balance options
• Opportunities to do challenging work
• Opportunities to take on progressively greater accountabilities
• Access to a variety of job opportunities across business

The good-faith expected salary range for the above position is $85,000-$150,000 depending on factors including but not limited to the candidate's experience, skills, registration status; market conditions; and business needs.This salary range does not include other elements of total compensation, including a discretionary bonus and benefits such as a 401(k) program with company-matching contributions; health, dental, vision, life and disability insurance; and paid time-off plan.

RBC's compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:

* Drives RBC's high performance culture

* Enables collective achievement of our strategic goals

* Generates sustainable shareholder returns and above market shareholder value

Job Skills

Additional Job Details

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above