Dental / Medical Assistant

• Perform chairside duties to include four-handed dentistry and Prosthetic and/or
• Orthodontic procedures. Performs additional functions in support of patient diagnosis and treatment of Oro facial disorders/oral medicine
• Interact with patients by telephone or in person to communicate the clinic's policies/procedures as they relate to the treatment.
• Assist patients in completing patient registration forms
• Educate patients, vital signs according to established procedures.
• Coordinate patient flow and clinical activities; assist doctors in all phases of patient management.
• Send information packets to new patients.
• Coordinate faculty, student's patient assignments.
• Maintain daily activity log for Orofacial Disorders as related to telephone inquiries and referrals, clinical supplies, and laboratory procedures.
• Complete tray set-ups according to established procedures.
• Clean, sanitize and maintain treatment rooms, laboratory, and supply station.
• Maintain clinic supplies.
• Ensure the clinic and laboratory areas are prepared and/or closed daily according to established procedures.
• Provide laboratory support as necessary.
• Perform all other duties as assigned by the Manager, Specialty Clinics.
• Communicate and coordinate with outside offices for transferring of Clinical information and documents in the form of verbal, physical, and electronic media.
• Triage and schedule orofacial pain patients, and adjust schedule as needed.
• Manage patient inquiries.

• Office methods and procedures.
• Dental/medical terminology.
• Sterilization and infection control techniques.

• Minimum of two years of experience working with patients in a medical/dental setting.

• High school diploma or equivalent.
• Current RDA license.
• Current California x-ray license.
• Current CPR certification.

• Position is full-time, five (5) days per week, seven and one-half (7.5) hours per day.
• Occupational exposure to blood borne pathogens may reasonably be anticipated. Personal protective equipment will be provided to reduce or eliminate exposure to routine or limited infectious agents.

• Operate various office machines to include computer, copy and fax machine.
• Communicate effectively with faculty, students, staff, patients and public.
• Apply patient management and time management skills.
• Project a professional image and maintain professional composure and demeanor.
• Maintain confidentiality of information.
• Bilingual skills helpful.

• Experience and sensitivity in working with people of diverse backgrounds and cultures.
• Demonstrated experience in advancing social justice, equity, and inclusion in a university setting.
• Ability to engage and integrate culturally responsive practices and knowledge in their work.

• Position requires alternative sitting and standing throughout the working hours; occasional reaching and bending.
• Frequent handling of instruments requires incumbent to possess sufficient motor function to execute movements essential to providing oral health care to patients.
• Frequent telephone and computer use including keyboard and mouse.

University of the Pacific is an affirmative action and equal opportunity employer dedicated to workforce diversity. In compliance with applicable law and its own policy, Pacific is committed to recruiting and retaining a diverse faculty and staff and does not discriminate in its hiring of faculty and staff, or in the provision of its employment benefits to its faculty and staff on the basis of race, color, religion, national origin, ancestry, age, genetic information, sex/gender, marital status, military and veteran status, sexual orientation, medical condition, pregnancy, gender identity, gender expression, or mental or physical disability.