Network Analyst

DISTINGUISHING FEATURES OF THE CLASS: This position exists in the Schenectady City School District and involves responsibility for the reviewing, analyzing and developing of a variety of operating procedures and problems and for developing logical solutions which can be converted to the capabilities of electronic data processing and network equipment. Work involves analyzing and diagnosing hardware and software network problems, researching and installing new products, and training users on new software and equipment. The work is carried out in accordance with established policies and procedures and involves analyzing existing operations systems and networks to evaluate efficiency and effectiveness and/or developing and installing operating systems and networking equipment' to improve system performance within the School district. General supervision is received from a higher level supervisor with latitude for independent judgment in the development and design of assigned systems and networks. Employee will also contribute effort to the installation of network equipment and workstations. Supervision may be exercised over subordinate personnel. The incumbent does related work as required.

TYPICAL WORK ACTIVITIES:

• Implements changes to applications and procedures for various department of the School district;
• Selects and trains staff in system aspects and proper operational procedures for internal telecommunications and networking equipment;
• Resolves computer related procedural or equipment problems;
• Coordinates implementation activities between internal offices and external computer systems groups;
• Reviews and evaluates system equipment and service group performance;
• Resolves internal computer related procedural or equipment problems;
• Defines purpose, information flow, timelines and accuracy of existing data, accessibility of information, cost effectiveness of current processing methods;
• Identifies areas which may be improved through the use of electronic data processing equipment and techniques;
• Establishes improvement objectives, current and long range goals and cost benefits;
• Researches new systems methodology and/or computer equipment that may be useful in increasing school district effectiveness;
• Maintains contact with computer personnel in other agencies to promote the exchange of computer application and other procedures beneficial to agency operations;
• Reviews and recommends associated mechanical, electrical and structural modifications as they may pertain to overall agency operations;
• Installs hardware and peripheral components, loads software packages such as operating systems, word processing, or spreadsheet programs into computer;
• Confers with users, technical staff, and vendor representatives to identify network problems and expedite repairs;
• Plans and implements recommendations for system upgrades;
• Generates and maintains LAN/WAN operating systems (i.e. Windows Server, Google, Linux, and others);
• Generates and maintains Internet Filtering and caching appliances and software;
• Generates and maintains Wireless Access points and related Controller appliances and software (zone directors and others).
• Configures workstations and servers;
• Analyzes and takes corrective action of computer and data communications hardware and software network problems;
• Researches, tests, evaluates and recommends data communications hardware and software;
• Coordinates installation and maintenance of computer operating system software;
• Plans and implements security measures to safeguard information in computer files against accidental or unauthorized modification, viruses, malware, or other destruction or disclosure;
• Performs a variety of related duties as required.

FULL PERFORMANCE, KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS: Good knowledge of microcomputer and related product technology and data communication devices; good knowledge of LAN administration; good knowledge of principles and practices as applied to troubleshooting procedures, preventative maintenance, and repair of computer equipment; good knowledge of the functional and operating capacity of the computer system including peripheral devices and their effect on program development; good knowledge of current computer languages, operating systems, and database environments; good knowledge of database design; good knowledge of current application development methodologies including object oriented programming and browser based application development; good knowledge of documentation procedures, testing criteria and security considerations; good knowledge of the School district' s organization and the functions and objectives of user departments, ability to analyze qualitative and quantitative data; ability to gather data through observation, interview and research; ability to summarize findings and present material in oral and written format; ability to plan and direct the work of others; ability to communicate effectively with both users and technical personnel; ability to define features and limitations of vendor supplied software support; ability to establish and maintain working relationships.

MINIMUM QUALIFICATIONS:

1. 1. Graduation from a regionally accredited or New York State registered four year college or university with a Bachelor 's Degree in Computer Science, Data Processing or a related field and three (3) years of experience in microcomputer hardware and software configuration and administration of LAN networks; OR
2. 1. Graduation from a regionally accredited or New York State registered two year college with an Associate' s Degree in Computer Science, Data Processing or a related field and five (5) years of experience as defined by the limits of (A) above; OR
3. 1. Graduation from high school or possession of a high school equivalency diploma and seven (7) years of experience as defined by the limits of (A) above; OR
   2. An equivalent combination of training and experience as defined by the limits of (A), (B) and (C) above.

Special Requirement: Possession of a valid New York State driver's license at time of appointment, and maintenance of such license throughout tenure of employment.