Account Manager Amazon

Caring for skin means caring for people.

It all started with a pharmacist and a dream almost 140 years ago. Today, Beiersdorf is a global company with iconic brands - Coppertone, Aquaphor, Eucerin and NIVEA - focused on providing innovative, clinically-proven and safe skin and sun care solutions to more than 500 million consumers in over 200 countries - making people feel comfortable in their own skin.

At Beiersdorf, we care beyond skin. We care for people - our employees, our customers, our consumers and our communities - and our planet. We know that diversity of thought, backgrounds, experience and perspective enriches our culture and fosters innovation and ingenuity. We know that responsibly-sourced, sustainable products and packaging make for a more sustainable future. And we know that when your skin feels better, you feel better.

A welcoming workplace that offers personal and professional growth for all individuals.

• A welcoming workplace that fosters diversity, inclusion and belonging where every team member feels valued, respected, and supported
• Nimble teams that enjoy challenging work and the ability to make an impact
• A dynamic community of life-long learners that values competence, aptitude and the ability to learn as well as hard skills and established expertise
• A purpose-led company that cares about your personal and professional development with the right balance of structure and flexibility to thrive
• A collaborative culture that leads with care, trust, simplicity and courage

Unique benefits that consider the whole person.

We understand that you have a life outside of work, and we support you with unique benefits including:

• Generous and flexible PTO policy
• Summer Friday hours
• Paid Parental Leave
• Comprehensive Wellness and Benefits program
• Cash Balance Plan (similar to a pension)
• 401k match
• Growing number of Employee Resource Groups or affinity groups - to foster meaningful connections and belonging with other colleagues
• Dynamic work model - a hybrid of 3 days in-office collaboration and 2 remote focused work days.

Experience, skills and competencies that lend themselves to this role:

We know that experience comes in all forms and we're not necessarily looking for individuals who can start fast ('check all the boxes') but may bring a unique blend of competence and capabilities that can grow into a role and/or bring news skills to the team.

This is an exciting opportunity to join the fastest growing channel at the world's largest skincare company. The Amazon Account Manager will help drive our Amazon business to new heights at Beiersdorf USA!

The Amazon Account Manager is responsible for day-to-day account management and contributing to the overall Amazon customer strategy for our 4 brands - Aquaphor, Coppertone, Nivea, and Eucerin, and will report into our Director, Amazon. This role is based in NYC Metropolitan area, to allow for commuting to our Stamford, CT headquarters on a regular basis.

• Work directly with Amazon Vendor Operations Team on day-to-day account requirements
• Vendor central management and Andon cord management
• Coordinate with Supply/Replenishment teams to secure forecasts in line with sales planning and financial forecasts
• Communicate weekly shipment status to leadership and cross-functional teams, sharing and risks & opportunities
• Lead new item setup of all new product innovations and line extensions with Amazon team to ensure on-time, best in class launches

• Lead the forecasting process for all brands, analyzing historical sales data, market trends, seasonality, and competitive landscape to project future sales.
• Collaborate with replenishment teams and sales controlling to build accurate sales forecasts that inform overall company S&OP processes
• Adjust forecasts regularly based on actual sales performance, inventory levels, and promotional activities, providing clear explanations for variances.
• Prepare S&OP documentation with updated NS forecasting and attend all S&OP meetings as representative of Amazon team
• Monitor trade spend and communicate status to Account Director on a monthly basis on promo events, claims, etc.
• Coordinate with Brand teams to provide accurate volume estimates for NPD and line extensions

• Track and report on key performance metrics, such as sales POS growth, trend analyses and overall account health for weekly reporting to brand, commercial and supply chain teams
• Support in the preparation of Amazon performance reviews to North America group (monthly) and global teams (quarterly)
• Provide monthly updates on key Amazon health metrics to Account Director: GM, NetPPM, SOROOS, OOS, as well as ASIN profitability
• Work with Data & Analytics team to deliver key insights across business to Account Director and broader organization

• Develop strategies to drive traffic, trial, and sales across 4 brands through test & learn strategies and thorough ROI analysis
• Contribute to the Amazon JBP and financial targets, including P&L management and maintenance, cost increase analysis and negotiation, and netPPM analysis
• Work with cross-functional teams including Content, Digital Shelf & Media teams to have one cohesive view of Amazon customer strategy and performance
• Analyze KPIs and recommend improvements to drive consumption and profitability
• Explore opportunities for strategic growth opportunities to continue growing the business

• 5+ years of direct and hands-on experience with Amazon (knowledge of Vendor Central is a must, Seller Central is an added plus)
• BS Degree in Business, Marketing, or related field, MBA preferred
• Strong working knowledge of Amazon day-to-day operations, eCommerce account management, ecommerce standard processes, digital shelf, data & analytics
• CPG ecommerce experience preferred
• Strong commercial experience in ecommerce and excellent analytical skills
• S&OP experience in monthly forecasting, budgeting and operations
• Very high attention to detail
• Ability to work cross functionally demonstrated in prior experience
• Self-starter, resilient and adaptable
• Must have excellent analytical and communication skills, and have experience working in fast paced global organization

At Beiersdorf, we embrace Diversity and aim to provide equal opportunities to all of our applicants - regardless of e.g. gender, sexual identity, nationality, ethnicity, religion or ideology, disability or age. We would therefore kindly ask you to include only information and data in your documents which are relevant for the assessment of your application (e.g. curriculum vitae with relevant references and certificates). For instance, please feel free to upload your CV without a picture.

• Winner of Comparably's Award for Best Company Outlook 2024
• Winner of Comparably's Award for Best Sales Team 2023, 2024
• Winner of Comparably's Award for Best Leadership Teams 2023
• Winner of Comparably's Award for Best Company Perks and Benefits 2024
• Winner of Comparably's Award for Best Company Culture 2023
• Winner of Comparably's Award for Best Company Compensation 2022, 2023
• Winner of Comparably's Award for Happiest Employees 2022,2023, 2024
• Winner of Comparably's Award for Best Company for Diversity 2022
• Beiersdorf North America is ranked in the top 5% of companies for CEO rating on Comparably
• Beiersdorf North America is ranked in the top 10% of companies for Leadership rating on Comparably

Having trouble applying? Go to www.BeiersdorfUSA.com to search our careers page. Beiersdorf is an Equal Opportunity Employer.