Scrum Master, Infrastructure

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This opportunity is in the Information Technology Department.

As the company's largest department, I.T. is responsible for supporting both ongoing operations and our next innovative project. At Safety National, information technology is instrumental to our success, allowing us to partner with colleagues to securely enable and support new capabilities every day. Utilizing a diverse set of technologies, like Guidewire, Salesforce, Java, C#/.NET, Mule, and Azure, the available career opportunities continue to grow rapidly. Our department consists of agile teams who employ the Scaled Agile Framework for enterprises (SAFe) to effectively deliver solutions and add value. I.T. is also a team where individual contributions are recognized, and career advancement is nurtured.

Role Overview:
As a Scrum Master within our Infrastructure team, you will play a pivotal role in guiding and coaching our teams specializing in DevOps, Database Administration (DBA), Collaboration, and Core Infrastructure. Collaborating closely with Product Owners and Release Train Engineers, you'll lead efforts to deliver high-quality, reliable infrastructure solutions aligned with the organization's strategic goals.

Your Day-to-Day Responsibilities:

• Lead Scrum ceremonies, manage Kanban boards, and facilitate daily stand-ups and retrospectives.
• Coach team members on Agile principles, focusing on Scaled Agile Framework (SAFe) practices.
• Resolve impediments and manage work-in-progress (WIP) limits to ensure team productivity.
• Serve as a communication bridge among stakeholders, teams, and Product Owners.
• Prioritize and manage backlogs in collaboration with Product Owners.
• Track key Agile metrics, such as velocity, quality, and cycle time, to evaluate team performance.
• Advocate for continuous improvement and enhanced Agile maturity across teams.

What Makes You the Ideal Candidate:

• A Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• Minimum of 3 years as an Agile practitioner managing Scrum or Kanban teams, particularly within DevOps, DBA, or Infrastructure environments.
• Certified ScrumMaster (CSM) or SAFe Scrum Master (SSM) certification preferred.
• Strong knowledge of Agile principles and SAFe framework.
• Familiarity with infrastructure management, cloud services, and database systems.

Skills You Bring to the Team:

• Exceptional leadership and communication abilities to inspire and guide teams.
• A knack for problem-solving and removing obstacles efficiently.
• Organizational prowess to manage priorities and align with strategic goals.

Why Safety National?
At Safety National, relationships, integrity, teamwork, balance, and stability are the foundation of our culture. As a leading specialty insurance and reinsurance provider and a wholly-owned subsidiary of Tokio Marine, Inc., we combine expertise with 80+ years of industry experience.

What We Offer:

• Generous health, dental, and vision coverage
• 401(k) retirement savings match and profit-sharing contributions
• Paid parental and caregiver leave
• Professional growth and recognition programs
• Hybrid work environment

Protect the confidentiality, integrity and availability of information and technology assets against unauthorized disclosure, destruction and/or alteration, in accordance with Safety National policies, standards, and procedures.

Safety National is a leading specialty insurance and reinsurance provider. Our culture is built upon relationships, which allow us to demonstrate our expertise gained through our rich 80-year history. As a wholly-owned subsidiary of Tokio Marine, Inc., we appreciate the benefits and support provided by our affiliation with one of the top 10 insurance companies in the world.

Total Rewards That Put Employees First

In our vision to be First with Co-Workers, compensation that includes base salary, holiday bonus, and incentive awards is only a small portion of the comprehensive total rewards package we offer. Our total rewards approach recognizes and rewards the time, talents, efforts, and results of our valued employees. Highlights of our exceptional benefits include generous health, dental, and vision coverage, health savings accounts, a 401(k) retirement savings match and an annual profit sharing contribution. We proudly offer family forming benefits for adoption, fertility, and surrogacy, generous paid time off and paid holidays, paid parental and caregiver leave, a hybrid work environment, and company paid life insurance and disability. To support employees in their career journeys, we provide professional growth and development opportunities in addition to employee recognition and well-being programs. Apply today to learn more.

Safety National is committed to fair, transparent pay and we strive to provide competitive, market-based compensation. In our vision to be First with Co-Workers, compensation is only one piece of the comprehensive total rewards package we offer. The target salary range for this position is $84,000 to $135,000. Compensation for the successful candidate will consider the candidate's particular combination of knowledge, skills, competencies, experience and geographic location.

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