Academic Support Coordinator II (Hybrid)

Overview
Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.

About Georgia Tech
Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.

Georgia Tech's Mission and Values
Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:
1. Students are our top priority.
2. We strive for excellence.
3. We thrive on diversity.
4. We celebrate collaboration.
5. We champion innovation.
6. We safeguard freedom of inquiry and expression.
7. We nurture the well-being of our community.
8. We act ethically.
9. We are responsible stewards.

Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.

Department Information
Electrical & Computer Engineering (ECE) at the Georgia Institute of Technology is one of the largest producers of electrical engineers and computer engineers in the United States. Almost 2,600 students are enrolled in the Schools graduate and undergraduate programs, and in the last academic year, 801 degrees were awarded. All ECE undergraduate and graduate programs are in the top five of the most recent college rankings by U.S. News & World Report.

In addition to the main campus in Atlanta, Georgia, ECE also has permanent operations at Georgia Tech-Lorraine in France and Georgia Tech-Shenzhen in China. Graduate students who spend at least one semester each at three Georgia Tech locations (Atlanta, Lorraine, and Shenzhen on three continents: North America, Europe, and Asia) can earn the Georgia Tech Global Engineering Immersion Program (GEIP) Certificate when they receive the Georgia Tech M.S. degree.

Over 110 ECE faculty members are involved in 11 areas of research and education bio engineering, computer systems and software, digital signal processing, electrical energy, electromagnetic, electronic design and applications, nanotechnology, optics and pho tonics, systems and controls, telecommunications, and VLSI systems and digital design and the School is either home to or a key player in almost 20 research centers and consortia.

ECE is key to Georgia Tech's growing reputation as an internationally recognized educational and research and development university. ECE is firmly committed to sustaining excellence in traditional areas of strength and venturing into burgeoning areas of opportunity.

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Provide learning support opportunities to students in assigned target group(s) through directing programs designed to help them excel in their academic endeavors. Services provided including tutoring, facilitating faculty interaction, and academic coaching. Responsible for setting employee goals, assessing performance, providing feedback, and making pay recommendations. This position will interact on a regular basis with: Students, staff, and facultyThis position typically will advise and counsel: Students and staffThis position will supervise: Assigned staff

Job Duty 1 -
Plan, design, and coordinate a range of programs and services that support student academic endeavors

Job Duty 2 -
Lead the hiring, training, supervising, and evaluating tutors, SI leaders, and student assistants

Job Duty 3 -
Oversee data management/assessment for all academic support programs

Job Duty 4 -
Develop and request crystal reports for reporting, assessment and evaluation purposes; and ensuring data are stored securely and in compliance with OIT and Institute guidelines and policies

Job Duty 5 -
Coordinate all operations and logistics in assigned tutoring area, including managing tutoring reception desk, departmental tutoring rooms; oversee technology and A/V equipment that support tutoring programs

Job Duty 6 -
Oversee marketing materials and communication efforts for tutoring and academic support programs

Job Duty 7 -
Perform other duties as assigned

Educational Requirements
Bachelor's Degree or an equivalent combination of education and experience

Other Required Qualifications
Overnight travel required for project delivery; flexibility in on-site daily service delivery hours (due to client shift schedules, project requirements).

Required Experience
Three to four years of job related experience

Additional Preferred Qualifications
Familiarity with a student information systems and tutoring scheduling software

Preferred Educational Qualifications
Master's Degree

SKILLS
This job requires advanced knowledge of effective teaching and learning practices; working knowledge of student development theory and advising practices; advanced knowledge of provision of academic support services; advanced skills in office related computer applications; familiarity with basic skills in data analysis and descriptive statistics; strong verbal and written skills; excellent customer service, leadership, and supervisory skills; ability to communicate with diverse population of students, staff, and faculty.

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.

Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of race, ethnicity, ancestry, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. This prohibition applies to faculty, staff, students, and all other members of the Georgia Tech community, including affiliates, invitees, and guests. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.

More information on these policies can be found here: https://www.usg.edu/policymanual/section6/c2714 Board of Regents Policy Manual | University System of Georgia (usg.edu).

Salary range: $46,704.00 - $63,518.00

Location: Hybrid (Atlanta, GA)

Job grade: A7

This is not a supervisory position.
This position does not have financial responsibilities.
No, this position will not be required to drive.
This role is not considered a position of trust.
This position does not require a purchasing card (P-Cd).
This position will not travel
This position does not require security clearance.

• Hiring- onboard and offboard all GRA and GTA students, hire undergraduate assistants, lead hiring and training for reporting time, oversee data for hires and terminations, work closely with ASC to ensure hiring and pay is correct.
• Monitor the registration status of all students; process waivers, fellowships, and student awards.

Successful candidate must be able to pass a background check. Please visit http://policylibrary.gatech.edu/employment/pre-employment-screening