Territory Manager

Recognized as a Milwaukee Journal Sentinel Top Workplace for 12 consecutive years, including three years of being honored as number one! Join us at West Bend, where we believe that our associates are our greatest asset. We hire talented individuals who are conscientious, dedicated, customer focused, and able to build lasting relationships. We create and maintain an environment where you feel a sense of belonging and appreciation. Your diversity of thought, experience, and knowledge are valued. We're committed to fostering a welcoming culture, offering you opportunities for meaningful work and professional growth. More than a workplace, we celebrate our successes and take pride in serving our communities.

Independently responsible for managing assigned agencies. Supports, measures, and monitors internal and external sales efforts. Develops and promotes the sale of West Bend's product lines through independent insurance agencies in an assigned region. Develops specific goals for each agency that support corporate profit and growth objectives. Promotes and trains agencies in WB Connect. Communicates company changes and philosophies to agencies. Is responsible for resolution or escalation of agency matters. Is responsible for timely follow-up with agents and monitors trends of agency issues. Develops training and sales programs, promotions, and events utilizing teleconferences, webinars, and social media. Is responsible for prospective agency home office visits, and other activities that support agents and RSMs. Is responsible for marketing special projects as assigned. When applicable, negotiates new and renewal business directly with agent and underwriter. Conducts agency performance evaluations. Monitors Partners in Excellence program.

Preferred Experience and Skills

Four years marketing, communications or public relations experience with knowledge of business-to-business marketing preferred
• Excellent organizational and project management skills
• Strong team skills
• Strong analytical skills
• Effective utilization of Word, Excel, Power Point, and all West Bend electronic marketing applications, including social media
• Understanding of all West Bend product lines
• Written and verbal communication skills
• Valid driver's license

Preferred Education and Training

• Bachelor's degree in Marketing, Business, Insurance or related field, and/or equivalent experience
• Insurance education: CIC, CPCU, AU, or CISR
• Underwriting background in commercial lines and/or personal lines
• Valid agents license

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West Bend provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, and promotion.