Student Financial Aid Program Manager (Hybrid)

Overview
Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.

About Georgia Tech
Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.

Georgia Tech's Mission and Values
Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:
1. Students are our top priority.
2. We strive for excellence.
3. We thrive on diversity.
4. We celebrate collaboration.
5. We champion innovation.
6. We safeguard freedom of inquiry and expression.
7. We nurture the wellbeing of our community.
8. We act ethically.
9. We are responsible stewards.

Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.

Provide strategic management of programs, processes and initiatives and serve as a member of the management team of the Outreach and Client Services unit within the Office of Scholarships and Financial Aid (OFSA). This position will interact on a regular basis with: Staff. This position typically will advise and counsel: Students and unit staff. This position will supervise: Assigned staff

Job Duty 1 -
Manage the technical and functional tasks required to ensure that OFSA is in compliance with Satisfactory Academic Progress (SAP) standards including but not limited to the review of every aid applicant and recipient every semester.

Job Duty 2 -
Manage the Federal Work Study (FWS) Program annual allocation from the US Department of Education, ensuring compliance with the associated Federal regulations as well as all University System of Georgia and Georgia Tech polices related to student employment; including the supervision of the day to day operations of job placements and award/earnings monitoring.

Job Duty 3 -
Coordinate outreach and services for very special cohorts including but not limited to Study or Work Abroad and/or Foreign Study programs, Veterans, First Generation initiatives, the EXCEL program for learners with mental disabilities, and degree seekers also taking non degree courses and/or our on-line programs.

Job Duty 4 -
Represent the unit in meetings and presentations with both internal departments and/or external entities.

Job Duty 5 -
Prepare reports, and manage and analyze data for the unit.

Job Duty 6 -
Oversee and manage the web content of the unit.

Job Duty 7 -
Compile and assess customer service survey results.

Job Duty 8 -
Perform other duties as assigned

Educational Requirements
Bachelor's Degree or an equivalent combination of education and experience

Required Experience
Five to seven years of job related experience

SKILLS
This job requires advanced knowledge of federal student aid programs and the rules and regulations governing financial aid. Working knowledge of financial aid management software and query language scripting are essential skills. Excellent customer service and communication skills, attention to detail, the ability to successfully manage multiple tasks and enforce complex rules and regulations, and demonstrated management experience are also required.

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of race, ethnicity, ancestry, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. This prohibition applies to faculty, staff, students, and all other members of the Georgia Tech community, including affiliates, invitees, and guests.

Successful candidate must be able to pass a background check. Please visit: http://policylibrary.gatech.edu/employment/pre-employment-screening