Application Software Manager

Application Software Manager

Job Location: Toledo, OH

Job Classification: Full-time

Our client based in the Toledo, OH market is seeking an Application Software Manager. This individual will oversee the organization's development, implementation, maintenance, and selection of software applications. This role involves managing projects, coordinating with various departments, working with external software partners, and ensuring that all applications are high-performing, meet the organization's and its clients' needs, and align with organizational standards and strategies.

In this role, you will:

• Plan, coordinate, and oversee software package selection and at times oversee the design, development, testing, and deployment of software applications.
• Ensure projects are delivered on time, within scope, and budget.
• Monitor project progress, identify risks, and implement mitigation strategies.
• Own the design, development, testing, and ongoing administration of software applications.
• Apply DevOps methods, when needed, to boost productivity in Applications Technology to ensure that resources and budgets are used effectively to meet business needs.
• Design and manage the Applications Team structure. Grow a skilled and flexible Applications Team through hiring, training, and partnerships with vendors to meet business demands.
• Ensure adherence to best practices, coding standards, and quality assurance processes.
• Review and approve architecture changes, technical designs, specifications, and documentation.
• Collaborate with internal stakeholders to document business requirements for new software applications.
• Communicate project status, challenges, and solutions to stakeholders and senior management.
• Work closely with other IT teams to ensure seamless integration and compatibility of applications.
• Ensure timely resolution of application issues and provide ongoing support.
• Oversee the maintenance and updates of existing software applications.
• Implement and maintain effective change management processes.
• Negotiate contracts and manage procurement of IT infrastructure components.
• Stay updated with industry trends, emerging technologies, and best practices.
• Initiate and maintain strong connections with end users through surveys, newsletters, training sessions, and direct interactions to gather feedback and improve services.
• Identify opportunities for process improvements and implement innovative solutions.
• Drive continuous improvement initiatives to enhance software development efficiency and effectiveness.
• Manage, mentor, and lead a team, providing guidance, support, and professional development opportunities.
• Assign tasks, set goals, and monitor performance to ensure team members meet project deadlines and quality standards.
• Conduct regular performance reviews and provide constructive feedback to help team members grow and succeed in their roles.
• Other duties as assigned.

Who You Are:

• Bachelor's Degree in Computer Science, Information Technology, or a related field.
• Minimum of 10 years of experience in software development, with at least 3 years in a project management and supervisory role, or the equivalent combination of education and experience.
• Strong expertise in system integrations and application portfolio architecture.
• Strong knowledge of software development lifecycle (SDLC), methodologies (Agile, Scrum), and best practices.
• Proven experience in managing multiple software development priorities in a fast-paced environment.
• Excellent problem-solving, analytical, and decision-making skills.
• Excellent leadership, communication, and interpersonal skills.
• Fundamental working knowledge of systems such as Windows 10 and 11 Professional, Windows Servers, IBM O/S release 7+, and Cisco AnyConnect.
• Advanced knowledge of all Microsoft Office Professional applications.
• Experience with Certify, SQL Server+, Planful, TopDesk, LogMeIn Rescue, Clear2CRM, and Infor ERP preferred.
• IBM System Operator IBM i Certification is helpful but not required.
• Must be able to pass drug screening and criminal background checks as required.
• Must be legally eligible to work in the United States.

Working Conditions/Physical Requirements:

• Office environment with standard working hours. May require occasional flexibility to accommodate project timelines or address urgent issues.
• This role involves primarily sedentary work, requiring prolonged periods of sitting at a desk or computer workstation to perform administrative tasks.
• Extensive use of computers and office equipment is essential for tasks such as drafting documents, managing databases, sending emails, and scheduling appointments. This requires proficient typing skills and the ability to operate office software efficiently.
• Manual dexterity and hand-eye coordination to handle or operate office equipment, keyboards, and tools.
• Strong visual and auditory abilities are essential for reading and reviewing documents, communicating effectively, and engaging in face-to-face or virtual meetings.

Total Rewards:

Our client proudly offers a competitive compensation package commensurate with experience and education, a comprehensive and well-rounded benefits package for full-time employees that have been designed to nourish your well-being, such as health coverage, 401K company match, Employee Stock Ownership Plan, and other unique incentives that celebrate your accomplishments.